Hiring
Contingent Workers Becomes a Riskier Business
For years employers have hired non-permanent or
"contingent" workers --- or classified workers as independent contractors --- to
reduce costly overhead. The savings from payroll expenses (employment taxes covered
permanent W-2 employees, not independent contractors) and employee benefit costs (provided
under benefit plans to permanent employees, not independent contractors) became a low-risk
cost reduction strategy.
The popularity of this strategy was evidenced by its rapid spread
throughout industry. In 1997, according to the Bureau of Labor Statistics, 1 out of every
10 American workers was a contingent worker. In certain segments (such as high
technology), the proportion is far higher.
Recent legal developments, however, have sent a very different message
throughout the business community. The most recent bombshell was launched May 12 from the
9th Circuit Court of Appeals reviewing the class action case of Vizcaino v.
Microsoft. It came decade after IRS auditors had found that Microsoft was
intentionally misclassifying its temporary employees as independent contractors.
Microsofts savings (and those of many other companies across the country who were
engaging in what the IRS labeled a rampant practice) came at huge costs --- billions of
dolllars in tax revenues -- to the IRS. Microsoft responded by complying with the IRS and
reclassifying many of its workers. It assigned others out to temporary staffing
agencies. The result was a satisfied IRS, but very unsatisfied workers, as the company
continued to deny them access to its employee benefits plan. Several workers filed a class
action lawsuit against Microsoft claiming their rights to equal treatment with the
companys permanent employees including itsbenefits plan (participation in its
Employee Stock Purchase Plan was the basis of this ruling )..
Legally, the Appellate Courts ruling in favor of
the workers simply reversed a lower courts order that had reduced the size of the
lawsuit class (how many workers were eligible to participate as class members). On a
practical level the Courts ruling promises to have a dramatic and potentially
staggering financial affect on Microsoft and across American industry. Some industry
analysts have estimated Microsoft's costs alone will be $10-20 million.
Suddenly and dramatically, employers began asking whether
the routine practice of hiring temps to save costs had become a risky business?
What are a companies' potential risks and exposures for employee misclassification,
benefit plan participation (including retroactive benefits) and related
liabilities?
Are We at Risk?: Beyond Microsoft
Any company that hires or places contingent workers may be at
risk It is important to note that these risks may not be limited to the tax and
benefit issues in the Microsoft case. That court applied an important and emerging
legal doctrine of "co-employment", which both staffing agencies
and their business clients may be held liable for legal claims brought by those workers.
In a recent landmark case the First Circuit held several staffing agencies liable under
the Fair Labor Standards Act for overtime worked by temporary employees. In holding the
agencies liable as "co-employers", the Court rejected the agencys defenses
that the workers were "independent contractors" and that they were not the
workers' employers.
Government agencies have enhanced their enforcement efforts. The Labor
Department's high profile suit against Time Warner, Inc. and its subsidiaries filed last
fall is illustrative. The DOL charged Time Warner with employee misclassification and
denying its employees their rights to participate in the company's benefit plan. It was
the first time the agency has taken such agggressive enforcement action on this issue.
The Equal Employment Opportunity Commission (EEOC) recently issued guidance for
employers to comply with discrimination laws applied to contingent workers.
The combination of increased employment liabilty claims (including sexual
harassment, discrimination, wage and hour violations), emerging co-employment doctrine,
and active government enforcement have raised the stakes and consequent risks for
employers far beyond the tax and benefit issues in Microsoft.
Minimizing Risks
What can you or your client do to minimize or control these emerging new risks? The
following questions are designed to provide a starting point:
1. Are employees being properly classified? What is the IRS "20 Common Law
Factors" test? What are the standards of other federal (and state) agencies?
2. Who is covered, and specifically not covered, by your employee benefits plan?
3. Are contingent workers covered in your Employee Handbook?
4. Does your company provide training in sexual harassment prevention?
5. Do you know what questions to ask your legal counsel (are you familiar with the
rapid changes occurring in contingent employment law?)
6. Where else can you go to find accurate, reliable advice to minimize your potential
risks and liabilities?
7. Review your insurance policy. Does it cover the risks of contingent employment,
including "co-employment" and other employment liability risks?
These questions illustrate the breadth of issues that may arise in this
controversial field. Learn more about your (or your clients) current policies
and practices. Do they need revision or correction? All legal issues should be
reviewed by appropriate legal counsel. However, you need to know what questions to
ask and where to look for them in order to get the information you need to protect
yourself and avoid potentially costly mistakes.
The Risks Are Real, but New
The risks are real, but also relatively new. As a result, there is precious little
knowledge even among the "experts" of reducing exposure. Some nationally
renowned employment law firms reacted to the decision quickly by advising clients to
eliminate any wording in their benefit plan that allows for participation by common
law employees. How advisable this advice is remains to be seen. Some advocate the
protective shield provided by such insurance policies as Employment Practices Liability
Insurance (EPLI). Protections provided by insurance policies may raise more questions than
answers. Many insurance policies have traditionally considered temporary and contract
workers to be high risk workers and therefore not covered.
Its Not Over
The Microsoft case continues. Microsoft
will appeal this ruling. The question of participation in Microsofts 401(k) plans
has still be to determined. A second class action by other Microsoft employees is
still pending (Hughes v. Microsoft).
This ruling is the latest salvo in this ongoing case which
sparked the "worker status" controversy in our highest courts three years ago.
Since that time other Appellate Courts in Circuits across the country have reached
different conclusions, in favor of employers and rejecting contingent employees
claims. However, no other Circuit Court case has gone to the Supreme Court, which denied
certiorari (in effect confirming the 9th Circuits holding) two years ago.
It has raised important questions about the policies of hiring temporary
workers as a "cost-saving" measure. As the message that temporary workers may be
legally considered your employees even if they are paid by a staffing agency or other
outside payroll service penetrates throughout our economy, the impact on contingent
employment may be dramatic.
The stakes of employee misclassification and other employment
litigation involving contingent workers has leveled the playing field to the point where
"hiring a temp" may no longer be considered a less costly or low risk measure.
For those charged with managing and controlling corporate risk, the risk/cost side of the
equation has risen dramatically.
Risk managers, corporate counsel, CEOs and human resource
directors have received a loud "wake-up call". Their responses, future court
decisions and actions by contingent employees may determine the hiring policies and
practices and of employers across the country as we manage our contingent workforce in the
next millenium.
Full details in the "Contingent
Employment Manual"
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